Privacy Policy

This privacy policy describes how information may be collected, used, stored, and protected when you visit this website. By using this site, you acknowledge that certain data may be gathered and processed as described below. This policy applies to all visitors, regardless of location, including users based in the United States, the European Union, the United Kingdom, and other regions worldwide.

We are committed to handling any information we receive with care and transparency. This document is intended to give you a clear understanding of our practices so you can make informed decisions about your use of this website.

Information We May Collect From You

We may collect different types of information depending on how you interact with this site. This includes information you provide directly, as well as data gathered automatically during your visit.

Personal information may be collected when you voluntarily submit it - for example, when reaching out through a contact form or support channel. This can include your name, email address, or any other details you choose to share.

Technical information is collected automatically and may include your IP address, device type, operating system, and browser type. Usage data - such as the pages you visit, the time you spend on the site, and the links you click - may also be recorded to help us understand how the site is used.

How Your Information May Be Used

Information collected through this website may be used for several legitimate purposes. These include operating and maintaining the site, improving its functionality, and ensuring a consistent user experience across different devices and browsers.

We may also use data to analyze website traffic and overall performance, identify technical issues, and make improvements over time. If you contact us directly, your information may be used to respond to your inquiry. Additionally, data may be used to detect and prevent fraudulent activity or misuse of the site.

We do not use your information for purposes beyond what is reasonably necessary to operate and improve this website.

Cookies and Tracking Technologies Explained

This website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that allow the site to recognize your preferences and remember certain settings between visits.

These technologies may also be used to analyze how visitors interact with the site, measure performance, and improve functionality. You can typically manage or disable cookies through your browser settings, though doing so may affect how certain parts of the site function.

Third-Party Services We May Use

This website may integrate third-party services to support its operation. These can include analytics providers that help us understand site traffic, advertising partners, and affiliate programs. Each of these services operates according to its own privacy policy, and we encourage you to review those policies independently.

We do not control how third-party providers collect or use data on their end. However, we take reasonable steps to work only with providers that maintain appropriate privacy and security standards.

How We Handle Data Sharing and Disclosure

We do not sell your personal information to third parties. However, certain information may be shared in limited circumstances. Service providers who assist in the technical operation of this website may have access to relevant data as needed to perform their functions.

Information may also be disclosed when required by applicable law, legal process, or governmental authority. We may also share data when we reasonably believe it is necessary to protect the rights, safety, or property of this website, its users, or others.

Our Approach to Data Security

We apply reasonable technical and organizational measures to protect the information we hold against unauthorized access, loss, or misuse. These measures are designed to reflect current industry standards and the nature of the data involved.

No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. However, we take our responsibility to protect user data seriously and review our security practices on an ongoing basis.

How Long We Retain Your Information

Information is retained only for as long as it is reasonably necessary to fulfill the purposes outlined in this policy. Once data is no longer needed, we take appropriate steps to delete or anonymize it in a secure manner.

Retention periods may vary depending on the type of data involved and any applicable legal or operational requirements that necessitate keeping certain records for a defined period.

Your Rights Regarding Personal Information

Depending on your location, you may have certain rights in relation to your personal information. These can include the right to request access to the data we hold about you, the right to request corrections to inaccurate information, and the right to request deletion of your data where applicable.

To exercise any of these rights, please reach out to us using the contact information provided at the end of this policy. We will respond to requests in a reasonable timeframe and in accordance with applicable requirements.

Updates to This Privacy Policy

This privacy policy may be revised from time to time to reflect changes in our practices, technology, or applicable standards. When updates are made, the revised policy will be published on this page with an updated date indicated at the bottom.

We encourage you to review this policy periodically to stay informed about how we handle information. Continued use of this website following any changes constitutes your acknowledgment of the updated policy.

How to Contact Us With Privacy Questions

If you have any questions, concerns, or requests related to this privacy policy or the handling of your personal information, you are welcome to contact us. You can reach our support team by email at support@whale.io or through the live chat feature available on this website.

We take privacy inquiries seriously and will do our best to address your concerns promptly and clearly.

Last Updated: June 3, 2026